Can print to it without a problem but can't 'Save As' a map to a PDF or 'export as PDF'. Message from Mindjet manager - 'Could not print to PDF'. I have updated Adobe Reader, drivers are up to date.
Learn how to solve problems that can occur when you print or export to PDF from InDesign.
Work through the tasks in this document in order, stopping when you've solved your problem.
You can also find known printing and exporting issues and solutions at https://helpx.adobe.com/indesign.html.
When attempting to resolve a printing or exporting issue, the first step is to determine the conditions under which the problem occurs. For example, was the error a one-time problem, or can it be reproduced
consistently when printing or exporting all documents, some documents, or a specific document? The steps and tests below help you define how and when your issue occurs so that you can find a solution.
If the error doesn't recur, a temporary communication problem, low system resources, or other temporary environmental factors could have caused it. If you can print or export without problems after you first restart the computer, but the error occurs again later, troubleshoot the problem at the system level.
If the error doesn't recur, an issue with the printer's memory could have caused the problem. If the error recurs, move on to step 3.
If you can successfully print or export a new document, but not the original document, troubleshoot the problem at the document level.
4. Print or export using a different application.
If you can print from another application (e.g., WordPad, TextEdit), or export/save as a PDF from another application (e.g., Illustrator, Photoshop), troubleshoot the problem at the application level.
If another printer is available, try printing the document to that printer. If that works, then make sure that the original printer is turned on and is online. Remove and reconnect the printer cables, and then run a self-test on the printer to check for mechanical failure or damaged cables. If none of these steps identifies the problem, troubleshoot the problem at the system level.
D-copia 200mf driver win7. How to Install Drivers After you have found the right driver, follow these simple instructions to install it.
6. Use a different method to create the PDF file.
Troubleshoot document-level print or export problems
If the error doesn't occur when you print or export a new document, the original document's print or export settings could be invalid, an object or font used in the document could be damaged, or the structure of the document could be damaged. Try one or more of the following steps.
Note:
Depending on which printer you use, locations of settings may vary and may be different from what's listed in the following procedures. Check your printer documentation.
1. Export to IDML (InDesign CS4 and later) or INX (InDesign CS3 and earlier).
The document may be damaged. Damaged documents may occur after being converted from a previous version of InDesign or from a QuarkXPress document. Exporting to InDesign Markup Language (IDML) or InDesign Interchange format (INX) can eliminate problematic data.
2. (PostScript printers only) Enable PostScript error handling.
If a PostScript error is causing the problem, the PostScript error handler prints a page with error information. See Troubleshoot PostScript errors.
If the document prints or exports successfully, one or more of the graphic elements on the page could be damaged. Remove 50% of the graphics by deleting pages, or graphic frames on a single page. Then, print or export the document after each change to determine whether a damaged graphic in the group removed is causing the error. If the document prints or exports after a change, revert the change and remove the other 50% of remaining pages or graphics. Confirm that the error recurs, then delete 50% again, and so on. Once you identify graphics that consistently produce the error, delete and replace them. You may need to reexport a graphic from the application in which you created it.
A successful print job without the graphics can also indicate inadequate printer memory. Symptoms include fonts being substituted, missing graphics, or incomplete printouts. Try printing in ranges of pages, or simplify the publication to see if it prints with fewer graphics. Or try printing at a lower resolution.
Note:
If the document contains only graphical elements, then you receive a blank page when you print only if the option to print blank pages is enabled in InDesign. Select Print Blank Pages in the General section of the Print dialog box.
You can't exclude fonts when exporting, but you can minimize the number of fonts used.
If the document successfully prints or exports, the problem could be related to one of the fonts used in the document. If the document uses a large number of fonts, excluding the fonts makes the document less complex. Save the document as a new name, and then test the fonts one at a time to determine if they are damaged. If a font consistently demonstrates a problem, check for multiple active instances of the font, or download the font from the manufacturer again to ensure the font isn't corrupted.
To view the status of links, choose Window > Links. Unlink or relink any files in which the filename is preceded with a question mark or other symbol. For more information about InDesign links, see Managing graphics links.
Sometimes errors are a result of a particular function in the print or export process, as it is handling some specific content in the document. Eliminate as many of these types of settings as possible. If
eliminating settings resolves the issue, enable them again in groups to isolate the problem to a particular setting.
Note:
Depending on which printer you're using, some of the settings may be unavailable.
Choose File > Print to open the Print dialog box. Then change the following settings in the following panes:
Select all the pages, right-click, and then choose Page Attributes > Spread Flattening > None (Ignore Transparency).
Remove third-party plug-ins from the InDesign Plug-ins folder, and then restart InDesign. If the problem recurs, move the plug-ins back to the InDesign Plug-ins folder. If the problem doesn't recur, identify conflicting plug-ins:
Print To Pdf Free
For more information, see Troubleshoot InDesign third-party plug-ins.
Sometimes user accounts can become corrupted and prevent an application from reading or writing to certain files and folders. Create a new user account (don't delete your original one), log in to the new account, and try to print or export the document again.
Choose Apple menu > System Preferences > Users & Groups.
Troubleshoot application-level print or export problems
If you receive an error when printing any InDesign document, try one or more of the following tasks to identify the cause of an application-level problem.
When InDesign is behaving erratically, deleting preferences (also referred to as “trashing preferences” or “removing preferences”) and re-creating them often solves the problem.
There are two ways to re-create preferences:
-or-
Re-create InDesign preference files automatically
Note:
Re-creating InDesign preference files deletes previous preference data, including any custom settings. If you don't want to lose your custom settings, re-create your preference files manually.
Rename the two preference files (e.g., change 'InDesign SavedData' to 'InDesign SavedData backup,' and 'InDesign Defaults' to 'InDesign Defaults backup'). The preference files are located here:
InDesign SavedData:
Users/[user]/Library/Caches/Adobe InDesign/Version [version]/[language]/InDesign SavedData
Hidden by default. Learn how to show hidden files.
InDesign SavedData: /Documents and Settings/[user]/Local Settings/Application Data/Adobe/InDesign/Version[version]/Caches/InDesign SavedData
InDesign Defaults:
C:UsersDC-workAppDataRoamingAdobeInDesignVersion 11.0[language]InDesign Defaults
Hidden by default. Learn how to show hidden files.
InDesign SavedData:
/Users/[user]/AppData/Local/Adobe/InDesign/Version[version]/[language]/Caches/InDesign SavedData
Restart InDesign. InDesign creates a new set of default preference files.
If your print or export problem persists, then you can restore your original preferences by renaming your old preference files back to their original names: InDesign SavedData and InDesign Defaults.
2. (Windows only) Make sure your printer driver is up-to-date.
Install the most recent driver for your printer:
3. (Windows, PostScript printer only) Optimize PostScript for speed.
See the documentation included with the printer for instructions on how to disable this feature.
If the problem occurs when you print over a network, connect the computer directly to the printer and try printing again.
If you can't connect directly to the printer, save the document as a PostScript file. Using the command prompt on a computer that can be connected directly to a printer, send the file to the printer.
If the problem occurs when you export as PDF to a network location, try saving as PDF to a local hard drive.
Network instability or premissions issues can cause problems when exporting to mounted network volumes. If you can export the file to a local drive, but not a network location, ask your IT department to investigate the problem.
Resolve problems printing to a PostScript printer
If you're experiencing problems printing to a PostScript printer, try one or more of the following tasks. Print after each task.
Download the latest PostScript printer driver for Mac or Windows.
Note:
If you use a network printer, you could be using a printer driver that's compatible with the print server's operating system but not with your computer's operating system. To install a printer driver that's compatible with your operating system, reconfigure the network printer using the Add Printer wizard. See Install a printer driver that is compatible with your operating system.
A PostScript Printer Description (PPD) file describes the capabilities of a PostScript printer for settings such as margins, color, and resolution. Incorrect or outdated PPD files can increase print times. Configure your printer with the PPD file that the printer manufacturer recommends.
To get a PPD file, contact the printer manufacturer or download it from the Adobe website.
3. (Windows only) Set up the printer to output optimized PostScript code.
For Windows 7:
Make sure that plenty of free hard disk space is available. Try to keep at least 10 percent of your total hard disk space free. To create more space, search for and delete temporary (.tmp) files from your computer, and clear the disk cache that your web browser uses. For instructions about clearing the disk cache, see the documentation for your browser.
To learn other ways to free up disk space, see the documentation for your OS (e.g., Tips to free up drive space on your PC for Windows, or Increase disk space for Mac OS).
If you print to a network printer, try printing the file from a computer that is connected directly to a local printer. If the file prints correctly, network-related issues could be the cause of your problem. Contact the network administrator for assistance.
6. (Windows only) Install a printer driver that is compatible with your operating system.
If you use a network printer, then install a printer driver that is compatible with your operating system. Print servers don't always provide drivers for operating systems running on client computers. So, you could be using a printer driver that is appropriate for the print server's operating system but not for your computer's operating system.
For Windows 7:
Resolve problems printing to a non-PostScript printer
If you have problems printing to a non-PostScript printer, try one or more of the following tasks. Print after each task.
Note:
Some of these solutions require you to change the printer driver properties. The locations for specific properties vary by printer and by printer driver. Contact the printer manufacturer or refer to the printer documentation for more information.
To print at 300 dpi, the printer should have at least 2 MB of available RAM. To print at 600 dpi, the printer should have at least 4–6 MB of RAM. For instructions on determining available printer memory, see the printer documentation.
3. Use the printer's PostScript mode, if available.4. (Windows only) Switch to a standard SVGA driver.
Switch to the standard Windows SVGA driver to determine if your third-party video driver causes the problem. If the error doesn't occur when you use the standard SVGA driver, then contact the video card manufacturer for an updated driver. If you already use the current version, then try using a different video resolution (e.g., 1024 x 768 instead of something higher).
Troubleshoot system-level print or export problems
If you can't get anything to print or export as PDF from any application, contact Apple Technical Support, Microsoft Technical Support, or the printer manufacturer. Always check the physical connection between the printer and the computer before calling, as the solution could be as simple as reconnecting a loose cable.
Also, consider what has changed on the system recently that could be affecting the printing or exporting process. For example, have you performed any of the following tasks lately?
Could Not Print Pdf File
Often, a change to the system directly corresponds to the appearance of a printing problem. Keep a record of changes made to the system as a resource for troubleshooting printing and other problems.
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